When you provide Rockland Employees FCU with personal
information, you can be sure that we will hold that information
in strict confidence. We recognize and respect your expectation
that your privacy will be protected. Accordingly, we have posted
this policy to explain how we handle your information and the efforts
we undertake to protect it.
- You may visit this web site and read about our products and
services, read our corporate information, and get news about us,
all without providing any information about yourself. We do gather
data regarding visits to our site, including domain name, pages
visited, length of user session, etc., to evaluate the usefulness
of our site.
- If you do provide personal information via the Internet, such
as email, name, address, or telephone numbers, we will not disclose
it to external organizations unless it is necessary to conduct
REFCU business, to protect against fraud, and to comply with applicable
law. This could include credit bureaus, companies we work with
to service and maintain our accounts, and law enforcement and
government agencies. Whenever we ask for personal information
on our Web site or Online Banking, we use Secure Socket Layer
(SSL) encryption technology to keep it confidential.
- We do not sell personal data to outside vendors. We may share
information with outside companies that only assist us in providing
information on the products and services we offer to our members.
These companies act on our behalf and are also obligated to keep
the information that we provide to them confidential. We do not
share any information with other companies for them to send non-requested
- We share information regarding members among our subsidiaries
within regulatory guidelines and only in accordance with strict
internal security standards and confidentiality policies.
- Our employees access information about you only when needed
to maintain your accounts or otherwise meet your needs. We use
proven technology and established procedures for keeping your
information secure. We hold our employees fully accountable for
adhering to these standards and procedures.
- We do not knowingly solicit data from children, and we do not
knowingly market to children. We recognize that protecting children's
identities and privacy online is important and the responsibility
to do so rests with both the online industry and with parents.
If you believe that we have not compiled with our Information Practices,
you may contact us at the telephone number on your account statement.
Please ask for the Compliance Department. We will investigate and
respond to your concern.
We want you to be pleased not only with the services and products
we offer, but with all aspects of your relationship with Rockland
Employees Federal Credit Union.