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Privacy Policy

When you provide Rockland Employees FCU with personal information, you can be sure that we will hold that information in strict confidence. We recognize and respect your expectation that your privacy will be protected. Accordingly, we have posted this policy to explain how we handle your information and the efforts we undertake to protect it.

  • You may visit this web site and read about our products and services, read our corporate information, and get news about us, all without providing any information about yourself. We do gather data regarding visits to our site, including domain name, pages visited, length of user session, etc., to evaluate the usefulness of our site.
  • If you do provide personal information via the Internet, such as email, name, address, or telephone numbers, we will not disclose it to external organizations unless it is necessary to conduct REFCU business, to protect against fraud, and to comply with applicable law. This could include credit bureaus, companies we work with to service and maintain our accounts, and law enforcement and government agencies. Whenever we ask for personal information on our Web site or Online Banking, we use Secure Socket Layer (SSL) encryption technology to keep it confidential.
  • We do not sell personal data to outside vendors. We may share information with outside companies that only assist us in providing information on the products and services we offer to our members. These companies act on our behalf and are also obligated to keep the information that we provide to them confidential. We do not share any information with other companies for them to send non-requested marketing information.
  • We share information regarding members among our subsidiaries within regulatory guidelines and only in accordance with strict internal security standards and confidentiality policies.
  • Our employees access information about you only when needed to maintain your accounts or otherwise meet your needs. We use proven technology and established procedures for keeping your information secure. We hold our employees fully accountable for adhering to these standards and procedures.
  • We do not knowingly solicit data from children, and we do not knowingly market to children. We recognize that protecting children's identities and privacy online is important and the responsibility to do so rests with both the online industry and with parents.

If you believe that we have not compiled with our Information Practices, you may contact us at the telephone number on your account statement. Please ask for the Compliance Department. We will investigate and respond to your concern.

 

We want you to be pleased not only with the services and products we offer, but with all aspects of your relationship with Rockland Employees Federal Credit Union.