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WHAT IS YOUR CREDIT UNION DOING FOR YOU?

We recognize you may be struggling to make end meet due to the ongoing impact of this pandemic. As a member of Rockland Employees Federal Credit Union, we want you to know we are here to help you find the right financial solution. Please contact us to discuss how we can help you if you have been affected by COVID-19.

In an effort to protect our members and employees from the spread of COVID-19 (coronavirus) we have taken the following steps:

  • Mask ImageAll members must wear a face covering when entering the branch
  • Only 4 members allowed inside the branch at any one time for teller transaction
  • All other member services requests will be performed over the phone
  • Lending Operations will be done online and by appointment only

ALL MEMBERS HAVE TO WEAR A MASK WHEN ENTERING ANY BRANCH OR YOU WILL NOT GAIN ENTRY.

Please take advantage of all our Electronic Services

 

Online Banking: Pay your bills, transfer funds, make loan payments, access eStatements and monitor your accounts from the comfort of your home. You can even signup online!

Audio Teller:  Gives you access to your account 24/7. You can check your balance, find out if checks have cleared, recent deposits, recent withdrawals and make transfers within your account. Call 800-442-1357. If you are not set up, please call us at 877-922-2822

Mobile Banking: Gives you convenient, on-the-go account access to your account to make transfers, pay loans, pay bills and more.  Downloand on the App Store  Get it on Google play

Online Applications: Apply for loans or credit card online

Drop Box:  Available 24/7 for loan applications, documents, deposits and loan payments 

Spring Valley ATM – Available 24/7 for deposits and withdrawals

 

A Message From The CEO

Dear member,

At Rockland Employees Federal Credit Union, your health and the health of our employees is very important to us.  We understand the concern and uncertainty you may be experiencing surrounding the Coronavirus (COVID-19) and as such we want to keep you informed about some of the steps we are taking to keep you and our employees safe. We are committed to being responsive to your needs and the needs of our employees as the situation evolves.

We have been working closely with our cleaning crew to ensure that all branches are clean and safe. As an added precautionary measure, we are providing hand sanitizer in all our branches.

We continue to give you easy access to your account through Online Banking, Mobile Banking, Audio Teller and ATM Services which are available 24/7 to meet all your needs.

If you have any concerns, please call us at (877) 922-2822.

Our goal is to keep everyone as safe as we can.

Regards,

Miriam Fernandez,
CEO
Rockland Employees Federal Credit Union

 

HOURS OF OPERATION

In compliance with the New York State Governor’s Executive Order Members and Employees must wear face coverings.  Members without face coverings will not be permitted inside the branch.  We appreciate your cooperation!

(Effective 7/6/20)

SPRING VALLEY BRANCH

The Spring Valley Branch will operate on

Monday - Friday.
8am - 4pm

ROCKLAND PSYCHIATRIC BRANCH

The Rockland Psychiatric Branch will operate on

Monday - Friday.
8am - 4pm

HELEN HAYES BRANCH

The Helen Hayes Hospital remains closed to the public but we are serving the employees of the hospital on Fridays ONLY.